Delivery & Returns

Delivery & Handling: 

For Abu Dhabi, Dubai, and Sharjah: Orders will be dispatched the following morning for next day delivery.

For Ajman, Umm Al Quwain, Fujairah, and Ras Al Khaimah: Orders are dispatched once a week on Wednesdays.

This information is correct except during National Holidays.

For further information on delivery, please review our FAQ guide.

Refunds & Returns:

Returns are only accepted upon receiving damaged or faulty goods. To create a return please contact the customer service team via email at coffee@coffeeplanet.com or by calling us on 800 COFFEE (263333). We will send a driver to pick-up the damaged or faulty goods free of charge and will issue you with a refund.